Author / patrice
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The past, present and future of Conversations (video)
As easy as a conversation. This is how we believe at Letsclap.io how brands should communicate with their customers. Conversations have always been the most powerful way for people to engage… -
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The Messaging Platform Wars – the overview
The #Messaging platform wars— an overview (Sept 2016) Messaging apps like FB Messenger, Whatsapp, Telegram or Wechat are one of the most popular mobile apps for consumers. With more monthly active users on…
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How to get your company started on conversational commerce
Conversational commerce is a new opportunity that brands can leverage to deliver commerce and customer service. Using widely popular messaging apps, it is a personal, fast and convenient way to communicate with your…
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Deliver customer service on Facebook Messenger and Telegram
In this tutorial we show you how to serve your customers on popular messaging networks like Facebook Messenger, Wechat and Telegram. Mobile messaging apps are in top 3 of most used mobile apps by consumers…
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Why every travel brand should start messaging with his customers
Earlier this year Skift analyzed messaging between travel brands and consumers to be one of the megatrends for the travel industry in 2016. What are the benefits of messaging between travel brands and consumers…
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7 things you need to know on conversational commerce
Imagine booking your next stay in New York from within your Facebook Messenger, Whatsapp or other messaging app. Commerce as easy as a conversation has never been so close to reality. Chris Messina, the inventor of the hashtag, recently declared 2016 to be the year of Conversational Commerce.
