Gather every conversation from your Messenger, Telegram, .. or other messagings app in your Team Inbox, including escalations from your bots. Simply reply to any conversation in your Inbox.
Add as many agents as you need. Collaborate on incoming conversations from your customers or bots.
Join your customers on Facebook Messenger, Telegram, Wechat or any other popular messaging app. Or give your brand a voice via Amazon Alexa or Google Home.
BOT to HUMAN HYBRID
Connect a bot for the most trivial tasks and only escalate when your human expertise is needed.
Connect your existing backend or app and bring the right context to your conversations.
Follow your team performance in your dashboard or gather new insights from your conversations.
Add AI to your conversations on chatbots and voice assistants. Speak natural language with your customers, at scale.