More than 3,2 billion people use instant messaging worldwideThe Radicati Group
43 trillion instant messages will be sent in 2015, surpassing email for the first timeJuniper Research
Conversational Commerce is about delivering convenience, personalization, and decision support while people are on the go, with only partial attention to spareChris Messina
Instant messaging networks like Whatsapp, Wechat and Facebook Messenger are growing in popularity and daily usage. The combined user base of the top four chat apps is now larger than the combined user base of the top four social networks.
The instant messaging revolution opens new opportunities for brands and businesses to connect with their customers, deliver customer service and unlock new commerce opportunities.
Letsclap connects businesses and customers as easy as a conversation. Our solution for customer service and commerce via instant messaging helps your business to deliver personal and efficient customer service in real-time and at scale.
Letsclap.io is a solution for customer service teams to deliver customer service & commerce via messaging apps. No need to install anything, you can start in a few minutes.
Your customers can use their favorite messaging app (Facebook Messenger, Telegram, Whatsapp, …) to contact your business for questions or support. No new apps to install or new things to learn. All incoming conversations are grouped in Letsclap and your team can answer them as a team.
including integrations with your CRM or e-commerce applications