AS EASY AS A CONVERSATION

AS EASY AS A CONVERSATION

Powering 1:1 conversations with your customers, at scale

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CONVERSATIONAL COMMERCE

Messaging Apps & Voice Assistants as a platform for customer service and commerce

Messaging apps

Mobile messaging apps like Facebook Messenger, Whatsapp, Telegram, … are the most used mobile apps. We help you to engage with your customers on-the-go via messaging.

Chatbots

Chatbots can help your customers with their job-to-be-done. Only escalate to your human experts when needed.

Voice Assistants

Voice is a new platform for consumers. We give your brand a voice on platforms like Amazon Alexa or Google Home.

One platform for your 1:1 conversations

Commerce and customer service as easy as a conversation.

HAPPY CUSTOMERS

Over 6.000.000 messages delivered across the world

With Letsclap, these businesses can build human relationships with their customers, efficient and at scale. 

Middle East’s leading car booking service

Careem operates in 43 cities in the Middle East North Africa (MENA)
with over 3 million customers using their service

Solution : messaging apps as a customer service channel

CONVERSATIONAL COMMERCE MADE EASY

ONE INBOX
Gather every conversation from your Messenger, Telegram, .. or other messagings app in your Team Inbox, including escalations from your bots. Simply reply to any conversation in your Inbox. 

COLLABORATION
Add as many agents as you need. Collaborate on incoming conversations from your customers or bots. 

MULTI PLATFORM
Join your customers on Facebook Messenger, Telegram, Wechat or any other popular messaging app. Or give your brand a voice via Amazon Alexa or Google Home. 

BOT to HUMAN HYBRID
Connect a bot for the most trivial tasks and only escalate when your human expertise is needed. 

INTEGRATIONS
Connect your existing backend or app and bring the right context to your conversations. 

ANALYTICS
Follow your team performance in your dashboard or gather new insights from your conversations.

INTELLIGENCE
Add AI to your conversations on chatbots and voice assistants. Speak natural language with your customers, at scale.


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including integrations with your CRM or e-commerce applications

  • More than 3,2 billion people use instant messaging worldwide

    The Radicati Group
  • 43 trillion instant messages will be sent in 2015, surpassing email for the first time

    Juniper Research
  • Conversational Commerce is about delivering convenience, personalization, and decision support while people are on the go, with only partial attention to spare

    Chris Messina

Instant messaging networks like Whatsapp, Wechat and Facebook Messenger are growing in popularity and daily usage. The combined user base of the top four chat apps is now larger than the combined user base of the top four social networks.

The instant messaging revolution opens new opportunities for brands and businesses to connect with their customers, deliver customer service and unlock new commerce opportunities.

Letsclap connects businesses and customers as easy as a conversation. Our solution for customer service and commerce via instant messaging helps your business to deliver personal and efficient customer service in real-time and at scale.

LET'S TALK


MEET US 
Kempische Steenweg 311/1.02 
3500 Hasselt
Belgium

start – at – letsclap.io


START A CONVERSATION
Start a conversation with us on Messenger


JOIN US
We’re looking for experts (dev, UI, data) to grow our team.

start – at – letsclap.io

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